Billing & Order Processing

The Billing screen is where the action happens. It's optimized for high-speed order entry, supporting both touch interactions and keyboard shortcuts.

Creating a New Order

1. Navigate to Billing: Click the "Billing" icon in the sidebar or press `F2`.
2. Select Order Type: Choose between "Dine-in", "Takeaway", or "Delivery" from the top toggle.
3. Search Item: Use the search bar or click on categories to find items.
4. Add to Cart: Click on an item card to add it to the cart on the right.
5. Adjust Quantity: Use the `+` and `-` buttons in the cart to change portions.

Customizing Items (Modifiers)

If an item has variations (e.g., "Size: Regular/Large" or "Spice Level: Mild/Spicy"):

1. Clicking the item will open a Modifier Popup.
2. Select the desired options.
3. Click Add to Order.

Hold and Resume Orders

In a busy environment, you might need to pause one customer's order to serve another.

• Hold: Click the "Hold" button (or Pause icon). The order is saved to the "Active Orders" list but not printed.
• Resume: Go to the "Orders" page, find the "Held" status order, and click "Resume" to bring it back to the billing screen.

Checkout & Payment

Once the customer is ready to pay:

1. Click the large Checkout or Pay Now button at the bottom right.
2. Select Payment Mode: Choose Cash, Card, UPI, or Split Payment.
3. Enter Amount: If paying by cash, enter the amount received to calculate change.
4. Print Bill: Click "Complete & Print".

Managing KOTs (Kitchen Order Tickets)

For Dine-in orders, you often send items to the kitchen before billing.

• Add items to the cart.
• Click Print KOT instead of Checkout.
• This sends the order to the kitchen printer and saves the order as "Running".
• You can later add more items to the same table and print a "Running KOT" containing only new items.